From the moment of order payment, the working days for delivery are:

• Italy: 1-2 business days
• Europe: 2-3 business days
• Rest of the world: 3-4 business days.
  

You will receive tracking via email and a WhatsApp message with which you can autonomously plan the delivery according to your needs:
- change address

- leave the package at a pickup point

- change delivery date

In case of a delay in entrusting the order to , you will be contacted.

In Italy, shipping is free for orders over €49. To receive your order by 12 PM, you can select the premium option at a cost of €19.90. (transit time 1-2 business days)

In Europe, shipping is free for orders over €199, otherwise the cost is €14.90. (transit time 2-3 business days)

For the rest of the World, shipping is free for orders over €499, otherwise the cost is €45. (transit time 4-5 business days)

We provide prompt assistance for product information, service, and payments via:

- Email: by writing to info@mrfiller.com 
- WhatsApp: by writing to us at +39 333 675 1858
- Through the contact form on the website

We look forward to assisting you.

Yes, you have 14 days from the date of receipt to return the product.

We invite you to consult our return policy for all the details on the return and refund process.

As soon as your order is handed over to the courier, you will receive an email and a WhatsApp message with the tracking link.

You will be able to track your shipment and manage it independently on the courier's website.